Nexl incident

Activity Tracking, bulk actions and imports are currently not working on us.nexl.cloud

Major Resolved View vendor source →

Nexl experienced a major incident on February 18, 2023 affecting us.nexl.cloud, lasting 23h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2023, 12:43 AM UTC
Resolved
Feb 19, 2023, 12:01 AM UTC
Duration
23h 18m
Detected by Pingoru
Feb 18, 2023, 12:43 AM UTC

Affected components

us.nexl.cloud

Update timeline

  1. identified Feb 18, 2023, 12:43 AM UTC

    We have identified that activity tracking, bulk actions and imports are currently not working on us.nexl.cloud 360.nexl.io, au.nexl.cloud and eu.nexl.cloud is still functioning as normal

  2. monitoring Feb 18, 2023, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 19, 2023, 12:01 AM UTC

    This incident has been resolved.