Nexl incident

Delayed activities and interactions

Minor Resolved View vendor source →

Nexl experienced a minor incident on February 24, 2023 affecting eu.nexl.cloud & 360.nexl.io, lasting 21h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 12:54 AM UTC
Resolved
Feb 24, 2023, 10:29 PM UTC
Duration
21h 35m
Detected by Pingoru
Feb 24, 2023, 12:54 AM UTC

Affected components

eu.nexl.cloud & 360.nexl.io

Update timeline

  1. investigating Feb 24, 2023, 12:54 AM UTC

    We have noticed on eu.nexl.cloud and 360.nexl.io we are currently experiencing a delay of up to 2 days on activity tracking and stats. We are currently investigating this issue.

  2. identified Feb 24, 2023, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2023, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 24, 2023, 10:29 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 24, 2023, 10:29 PM UTC

    This incident has been resolved.