Nexl incident

US server outage

Critical Resolved View vendor source →

Nexl experienced a critical incident on August 4, 2023 affecting us.nexl.cloud, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 07:19 PM UTC
Resolved
Aug 04, 2023, 07:45 PM UTC
Duration
25m
Detected by Pingoru
Aug 04, 2023, 07:19 PM UTC

Affected components

us.nexl.cloud

Update timeline

  1. investigating Aug 04, 2023, 07:19 PM UTC

    Currently our us.nexl.cloud instance seems to be offline returning a 502 error. Our team is investigating this issue

  2. resolved Aug 04, 2023, 07:45 PM UTC

    There was an error during our automatic deployments. Re-deploying our application resolved the issue.