Nexl experienced a critical incident on October 4, 2024 affecting us.nexl.cloud, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
us.nexl.cloud
Update timeline
- investigating Oct 04, 2024, 03:42 PM UTC
We are currently investigating an issue preventing loading contacts and companies. Users are seeing "Something went wrong" message.
- monitoring Oct 04, 2024, 04:00 PM UTC
We have identified and resolved the issue. We are currently monitoring the situation.
- resolved Oct 04, 2024, 06:11 PM UTC
The issue has been resolved. We will post a more detailed explanation of the issue and resolution in the coming days.