Newbook experienced a notice incident on December 29, 2025, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 29, 2025, 03:00 AM UTC
We are actively investigating the slowness incidents that have occurred in the AP region over the past few days. We are monitoring the situation and implementing both preventative and restorative measures to reduce the impact of any similar incidents going forward.
- investigating Dec 29, 2025, 03:55 AM UTC
We are observing degraded performance and are working on resolving them.
- investigating Dec 29, 2025, 04:24 AM UTC
The system seems to have returned to normal. We are continuing our investigation to avoid any further interruptions.
- resolved Jan 01, 2026, 11:52 PM UTC
The incident has been resolved.