Newbook experienced a major incident on October 1, 2026, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2026, 02:00 AM UTC
The issue has been confirmed and is being actively triaged.
- monitoring Oct 01, 2026, 04:07 AM UTC
A fix has been deployed, and we're observing system behavior to confirm stability.
- resolved Oct 01, 2026, 04:36 AM UTC
The issue has been fully addressed, and no further customer impact is expected.