Newbook experienced a major incident on March 2, 2026, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 02, 2026, 06:13 PM UTC
We are currently experiencing slowness impacting the US Application. Our team is actively investigating and working to restore service as quickly as possible. Further updates will be provided as soon as more information becomes available.
- resolved Mar 02, 2026, 10:42 PM UTC
Service has now been fully restored to the US Application after finding a 3rd party outage and the platform is operational Our team has monitored performance closely to ensure stability and will continue to keep a close eye on the environment. We sincerely appreciate your patience while we worked through this and apologize again for the disruption. If you experience anything unexpected, please reach out to our Support team.