NewBanking Outage History

NewBanking is up right now

NewBanking had 8 outages in the last 2 years totaling 1331h 28m of downtime — averaging 0.3 incidents per month.

There were 8 NewBanking outages since July 15, 2024 totaling 1331h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.newbanking.com

Critical March 4, 2026

Issue with screenings via ComplyAdvantage

Detected by Pingoru
Mar 04, 2026, 12:39 PM UTC
Resolved
Mar 04, 2026, 01:43 PM UTC
Duration
1h 3m
Affected: ComplyAdvantage Integration
Timeline · 2 updates
  1. investigating Mar 04, 2026, 12:39 PM UTC

    We are currently investigating the issue.

  2. resolved Mar 04, 2026, 01:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Meo Outage — Cloudflare Incident

Detected by Pingoru
Nov 18, 2025, 12:13 PM UTC
Resolved
Nov 18, 2025, 07:36 PM UTC
Duration
7h 23m
Affected: API ServerBureau van DijkBureau van Dijk IntegrationCiQBusiness AccountComplyAdvantageCVRCiQ IntegrationDigitalOceanComplyAdvantage IntegrationGemaltoCVR IntegrationMailjetData Share ViewerNemIDLoginNordic API GatewayNemID IntegrationSMSAPINordic API Gateway IntegrationOnboarding WizardOpenCorporatesUser AccountMitIDWebsiteMitID integration
Timeline · 6 updates
  1. investigating Nov 18, 2025, 12:13 PM UTC

    We are currently experiencing a full outage of Meo due to a widespread Cloudflare disruption affecting connectivity and service availability. You can follow Cloudflare’s ongoing incident updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We will post further updates as soon as we know more.

  2. investigating Nov 18, 2025, 12:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 12:26 PM UTC

    Our systems are operational again, and Meo is now accessible. However, Cloudflare’s underlying issue is still ongoing on their side. You can continue tracking their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are monitoring closely and will provide further updates if anything changes.

  4. monitoring Nov 18, 2025, 12:28 PM UTC

    The issue has returned, and Meo is experiencing disruption again due to the ongoing Cloudflare incident. We will provide another update once Cloudflare implements a fix. Cloudflare’s status can be tracked here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  5. monitoring Nov 18, 2025, 02:46 PM UTC

    A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

  6. resolved Nov 18, 2025, 07:36 PM UTC

    Incident has been resolved

Read the full incident report →

Critical September 10, 2025

Issue with ComplyAdvantage screenings

Detected by Pingoru
Sep 10, 2025, 02:10 PM UTC
Resolved
Sep 11, 2025, 09:41 AM UTC
Duration
19h 30m
Affected: ComplyAdvantage Integration
Timeline · 3 updates
  1. investigating Sep 10, 2025, 02:10 PM UTC

    Our calls to ComplyAdvantage are timing out. We suspect that ComplyAdvantage is having issues. We are in contact with them to resolve the issue.

  2. monitoring Sep 10, 2025, 02:20 PM UTC

    ComplyAdvantage service seems to be operational again, but we are keeping an eye on the logs for the next period to confirm the stability.

  3. resolved Sep 11, 2025, 09:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 1, 2025

Danish MitID is down

Detected by Pingoru
May 01, 2025, 01:23 PM UTC
Resolved
May 02, 2025, 06:57 AM UTC
Duration
17h 34m
Affected: MitID
Timeline · 2 updates
  1. investigating May 01, 2025, 01:23 PM UTC

    See more about the issue here: https://status.criipto.com/incidents/7gp7rlm8mwmj

  2. resolved May 02, 2025, 06:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 10, 2025

Increased number of company information updates from CVR

Detected by Pingoru
Apr 10, 2025, 07:41 AM UTC
Resolved
Jun 02, 2025, 10:00 AM UTC
Duration
53d 2h
Affected: CVR Integration
Timeline · 2 updates
  1. investigating Apr 10, 2025, 07:41 AM UTC

    We are investing the increased amount of company information updates from CVR and will provide more information as soon as possible.

  2. resolved Jun 13, 2025, 11:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2024

MitID integration is down

Detected by Pingoru
Dec 05, 2024, 12:47 PM UTC
Resolved
Dec 05, 2024, 01:29 PM UTC
Duration
42m
Affected: MitID integration
Timeline · 2 updates
  1. investigating Dec 05, 2024, 12:47 PM UTC

    We are currently investigation the issue.

  2. resolved Dec 05, 2024, 01:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 20, 2024

Issue with monitoring at ComplyAdvantage

Detected by Pingoru
Sep 20, 2024, 06:29 AM UTC
Resolved
Sep 20, 2024, 03:22 PM UTC
Duration
8h 52m
Affected: ComplyAdvantage Integration
Timeline · 2 updates
  1. investigating Sep 20, 2024, 06:29 AM UTC

    We are investigating the issue.

  2. resolved Sep 20, 2024, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2024

ID documents cannot be uploaded

Detected by Pingoru
Jul 15, 2024, 12:21 PM UTC
Resolved
Jul 15, 2024, 02:24 PM UTC
Duration
2h 3m
Affected: Onboarding Wizard
Timeline · 2 updates
  1. identified Jul 15, 2024, 12:21 PM UTC

    We are aware of an issue with uploading passports. We are implementing a fix.

  2. resolved Jul 15, 2024, 03:32 PM UTC

    This incident has been resolved

Read the full incident report →