Netskope experienced a major incident on April 8, 2026 affecting FR4 — Frankfurt, Germany, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
FR4 — Frankfurt, Germany
Update timeline
- investigating Apr 08, 2026, 08:28 AM UTC
We are currently investigating this issue.
- resolved Apr 08, 2026, 08:28 AM UTC
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Apr 08, 2026, 08:42 AM UTC
The incident has been resolved