Netomi experienced a major incident on June 16, 2026 affecting Topic Prediction and Generative AI Prediction, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Topic PredictionGenerative AI Prediction
Update timeline
- investigating Jun 16, 2026, 09:11 PM UTC
One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes
- resolved Jun 16, 2026, 09:56 PM UTC
The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes