Netomi Outage History

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Netomi had 3 outages in the last 2 years totaling 1h 9m of downtime — averaging 0.1 incidents per month.

There were 3 Netomi outages since October 20, 2025 totaling 1h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.netomi.com

Major October 5, 2026

Performance degradation in the SG region

Detected by Pingoru
Oct 05, 2026, 03:03 PM UTC
Resolved
Oct 05, 2026, 03:12 PM UTC
Duration
9m
Affected: Generative AI Prediction
Timeline · 2 updates
  1. investigating Oct 05, 2026, 03:03 PM UTC

    One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Oct 05, 2026, 03:12 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major August 14, 2026

Performance degradation in the EU region

Detected by Pingoru
Aug 14, 2026, 08:20 AM UTC
Resolved
Aug 14, 2026, 08:35 AM UTC
Duration
15m
Affected: Generative AI Prediction
Timeline · 2 updates
  1. investigating Aug 14, 2026, 08:20 AM UTC

    One or more components in the EU region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Aug 14, 2026, 08:35 AM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major June 16, 2026

Performance degradation in the US region

Detected by Pingoru
Jun 16, 2026, 09:11 PM UTC
Resolved
Jun 16, 2026, 09:56 PM UTC
Duration
45m
Affected: Topic PredictionGenerative AI Prediction
Timeline · 2 updates
  1. investigating Jun 16, 2026, 09:11 PM UTC

    One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Jun 16, 2026, 09:56 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →