Netomi experienced a minor incident on September 6, 2025 affecting EU Cloud, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
EU Cloud
Update timeline
- investigating Sep 06, 2025, 01:21 PM UTC
We are observing delays in the event processing in the EU region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.
- resolved Sep 06, 2025, 01:31 PM UTC
The issue stands resolved now, all services are operational