Netomi experienced a minor incident on September 14, 2025 affecting SG Cloud, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
SG Cloud
Update timeline
- investigating Sep 14, 2025, 11:02 PM UTC
We are observing delays in the event processing in the SG region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.
- resolved Sep 14, 2025, 11:10 PM UTC
The issue stands resolved now, all services are operational