Netomi experienced a minor incident on October 20, 2025 affecting US Cloud, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
US Cloud
Update timeline
- investigating Oct 20, 2025, 08:55 PM UTC
We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.
- resolved Oct 20, 2025, 10:40 PM UTC
The issue stands resolved now, all services are operational