NetNV experienced a notice incident on October 25, 2021 affecting Reno/Sparks, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- investigating Oct 25, 2021, 05:57 PM UTC
Internet service for Downtown Reno/Midtown area customers may be slightly degraded due to a weather related backbone issue. We're currrently investigating the issue and developing a plan that will allow us to steer traffic around the degraded link.
- monitoring Oct 25, 2021, 06:16 PM UTC
The backbone link issue has stabilized for now. We'll continue to monitor the incident and provide updates as necessary.
- resolved Oct 25, 2021, 10:35 PM UTC
Full redundancy restored.