NetNV incident

Packet Loss 11/2/22

Notice Resolved View vendor source →

NetNV experienced a notice incident on November 2, 2022 affecting Reno/Sparks and Carson City, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 07:31 PM UTC
Resolved
Nov 02, 2022, 10:43 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 02, 2022, 07:31 PM UTC

Affected components

Reno/SparksCarson City

Update timeline

  1. monitoring Nov 02, 2022, 07:31 PM UTC

    Packet loss was identified on a link, starting around 11;45AM and affecting customers in S Reno, Carson City, Genoa and Silver Springs. A fix has been implemented and our team is monitoring for further issues.

  2. resolved Nov 02, 2022, 10:43 PM UTC

    This incident has been resolved.