NetNV incident

Outage - South Reno

Critical Resolved View vendor source →

NetNV experienced a critical incident on December 1, 2022 affecting Reno/Sparks, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 03:06 PM UTC
Resolved
Dec 01, 2022, 07:13 PM UTC
Duration
4h 7m
Detected by Pingoru
Dec 01, 2022, 03:06 PM UTC

Affected components

Reno/Sparks

Update timeline

  1. investigating Dec 01, 2022, 03:06 PM UTC

    We are currently investigating this issue.

  2. identified Dec 01, 2022, 03:23 PM UTC

    Technicians are en route to restore power to equipment. ETR is 8:30AM

  3. identified Dec 01, 2022, 05:21 PM UTC

    ETR is 10:30AM. Engineers are working to restore power to equipment.

  4. resolved Dec 01, 2022, 07:13 PM UTC

    This incident has been resolved.