NetNV experienced a critical incident on January 1, 2023 affecting Carson City, lasting 8h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Carson City
Update timeline
- identified Jan 01, 2023, 06:24 PM UTC
The Carson City tower has lost all power. Crew is headed up to the site with a portable generator. ETA of restoration is 1pm today.
- identified Jan 01, 2023, 11:23 PM UTC
Crews are still working to restore power. New ETA is 5pm.
- identified Jan 02, 2023, 12:54 AM UTC
Crews are still working to restore power. New ETA is 6:30PM.
- resolved Jan 02, 2023, 03:23 AM UTC
Power has been restored and customer services are active. If you continue to have trouble please contact us at [email protected]