NetNV incident

Outage - Carson City

Critical Resolved View vendor source →

NetNV experienced a critical incident on August 15, 2023 affecting Carson City, lasting 12h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2023, 02:02 AM UTC
Resolved
Aug 15, 2023, 02:46 PM UTC
Duration
12h 44m
Detected by Pingoru
Aug 15, 2023, 02:02 AM UTC

Affected components

Carson City

Update timeline

  1. investigating Aug 15, 2023, 02:02 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 15, 2023, 05:12 AM UTC

    ETR is 7:00AM PDT. Due to safety concerns, technicians are unable to access affected tower site at this time.

  3. resolved Aug 15, 2023, 02:46 PM UTC

    Technicians have restored service.