NetNV incident

South Reno Partial Outage

Major Resolved View vendor source →

NetNV experienced a major incident on December 18, 2023 affecting Reno/Sparks, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 04:50 PM UTC
Resolved
Dec 18, 2023, 08:30 PM UTC
Duration
3h 39m
Detected by Pingoru
Dec 18, 2023, 04:50 PM UTC

Affected components

Reno/Sparks

Update timeline

  1. investigating Dec 18, 2023, 04:50 PM UTC

    Some customers are offline in South Reno. Technicians are investigating. No ETR at this time.

  2. resolved Dec 18, 2023, 08:30 PM UTC

    This incident has been resolved.