NetNV experienced a notice incident on February 29, 2024 affecting Reno/Sparks, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- investigating Feb 29, 2024, 04:21 PM UTC
Technicians are en route to restore service.
- identified Feb 29, 2024, 05:55 PM UTC
Hardware issue has been identified. Estimated time of restoral is 12PM.
- resolved Feb 29, 2024, 08:24 PM UTC
This incident has been resolved.