NetNV experienced a critical incident on February 4, 2025 affecting Reno/Sparks, lasting 12h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- identified Feb 04, 2025, 04:53 AM UTC
We have identified a power issue at one of our sites in south Reno. Technicians have been mobilized and are working to restore power.
- monitoring Feb 04, 2025, 06:20 AM UTC
Power has been restored and services are back online. We are monitoring the situation to ensure full resolution.
- resolved Feb 04, 2025, 05:09 PM UTC
This incident has been resolved.