NetNV experienced a notice incident on April 1, 2025 affecting Reno/Sparks, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- identified Apr 01, 2025, 07:09 AM UTC
We have identified an electrical issue at one of our pops in Reno/Sparks and are performing emergency maintenance to resolve the issue. We will work to limit impact however some customers may experience intermittent connectivity during the maintenance. We expect this work to be complete within about an hour.
- resolved Apr 01, 2025, 08:46 AM UTC
Maintenance completed and all systems operational.