NetNV experienced a major incident on May 12, 2025 affecting Reno/Sparks, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- investigating May 12, 2025, 05:25 PM UTC
We are currently investigating an outage in the South Reno area. The current estimated time to resolution is about 2 hours.
- resolved May 12, 2025, 07:31 PM UTC
Power has been restored to the site and services are online. If you are still having issues please reach out to us by calling 775-453-4446.