NetNV experienced a critical incident on August 25, 2025 affecting Reno/Sparks, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Reno/Sparks
Update timeline
- investigating Aug 25, 2025, 02:19 PM UTC
We are currently investigating an outage in the North Reno Area. This may affect customers in the surrounding areas as well. There is no ETR at this time.
- resolved Aug 25, 2025, 04:37 PM UTC
Issue has been resolved.