NetDocuments AU incident

Service Issue

Minor Resolved View vendor source →

NetDocuments AU experienced a minor incident on January 15, 2019 affecting Platform, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2019, 02:49 PM UTC
Resolved
Jan 15, 2019, 03:35 PM UTC
Duration
46m
Detected by Pingoru
Jan 15, 2019, 02:49 PM UTC

Affected components

Platform

Update timeline

  1. investigating Jan 15, 2019, 02:49 PM UTC

    Our engineering team is investigating reports of intermittent errors upon check in of documents from ndOffice. We apologize for the inconvenience, and will update as the the situation progresses.

  2. resolved Jan 15, 2019, 03:35 PM UTC

    We identified and removed some servers that were giving erroneous errors. The document check in errors are no longer happening.