NetDocuments AU incident

Refresh Update Notification

Notice Resolved View vendor source →

NetDocuments AU experienced a notice incident on February 22, 2019 affecting Platform, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2019, 08:02 PM UTC
Resolved
Feb 22, 2019, 08:02 PM UTC
Duration
Detected by Pingoru
Feb 22, 2019, 08:02 PM UTC

Affected components

Platform

Update timeline

  1. resolved Feb 22, 2019, 08:02 PM UTC

    We have identified a performance issue with the recent refresh, which was released on Feb 21st. While we work to resolve the issue, we have reverted the service to the Feb 7th refresh. We anticipate being able to release an updated refresh within the next week. For details about what changes are in each refresh, see https://support.netdocuments.com/hc/en-us/articles/360021832211-2019-Web-Refreshes.