NetDocuments AU experienced a notice incident on August 8, 2019 affecting Platform, lasting 18h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- identified Aug 08, 2019, 10:34 PM UTC
We are aware of an issue where performing a quick search from within a workspace returns all items in the workspace that the user has access to. Re-entering the query a second time returns the results that match the actual criteria of the intended search. We are in the process of creating an update that will rectify this issue and will be placed into the Service later this evening local time. We apologize for the inconvenience.
- resolved Aug 09, 2019, 04:38 PM UTC
The update to resolve the search issue has been successfully applied to the Service.