NetDocuments AU incident

Problems uploading or editing documents

Notice Resolved View vendor source →

NetDocuments AU experienced a notice incident on January 16, 2020 affecting Platform, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2020, 12:00 AM UTC
Resolved
Jan 16, 2020, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jan 16, 2020, 12:00 AM UTC

Affected components

Platform

Update timeline

  1. resolved Jan 16, 2020, 12:20 AM UTC

    An issue with uploading or editing documents has been identified on the service and our team identified the fault and worked quickly to clear the condition. Normal service has been resumed. If you are still having difficulty please contact support via the portal https://support.netdocuments.com or AU customers call +61 2 8310 4319 EU customers call +44 2034.556770 US customers call 801-226-6882 or 866-NETDOCS (638-3627)