Netaxept incident

Disturbance on Netaxept - INC0760242

Minor Resolved View vendor source →

Netaxept experienced a minor incident on May 21, 2025 affecting Netaxept Terminal and Netaxept API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 10:28 AM UTC
Resolved
May 21, 2025, 10:40 AM UTC
Duration
12m
Detected by Pingoru
May 21, 2025, 10:28 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating May 21, 2025, 10:50 AM UTC

    We are currently investigating an elevated failure rate

  2. resolved May 21, 2025, 11:15 AM UTC

    The issue was related to ACS and has been resolved with minor impact.