Netaxept incident

Phone system down

Critical Resolved View vendor source →

Netaxept experienced a critical incident on June 17, 2025 affecting Netaxept Other Components, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 11:45 AM UTC
Resolved
Jun 17, 2025, 12:10 PM UTC
Duration
25m
Detected by Pingoru
Jun 17, 2025, 11:45 AM UTC

Affected components

Netaxept Other Components

Update timeline

  1. investigating Jun 17, 2025, 11:59 AM UTC

    We’re currently experiencing issues with our phone system and are unable to take calls at this time. Our team is actively working to resolve the issue as quickly as possible. In the meantime, please reach out to us via email.

  2. resolved Jun 17, 2025, 12:20 PM UTC

    This incident has been resolved.