netApp Outage History

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netApp had 43 outages in the last 2 years totaling 285h 45m of downtime — averaging 1.8 incidents per month.

There were 43 netApp outages since December 2, 2024 totaling 285h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.services.cloud.netapp.com

Critical June 26, 2026

Data Infrastructure Insights Web UI - Major outage - (US 1,US 3,EU 1,APAC 1)

Detected by Pingoru
Jun 26, 2026, 07:41 AM UTC
Resolved
Jun 26, 2026, 07:59 AM UTC
Duration
18m
Affected: UIUIUIUI
Timeline · 4 updates
  1. investigating Jun 26, 2026, 07:41 AM UTC

    We are seeing Auth0 service impacted. Customers won't be able to login to their tenants. Monitoring the issue closely

  2. identified Jun 26, 2026, 07:45 AM UTC

    Auth0 service has impacted all customers in all regions.

  3. monitoring Jun 26, 2026, 07:48 AM UTC

    Auth0 service has reported that their service has recovered from the issue. We are able to login to DII tenants. We are monitoring the improvement.

  4. resolved Jun 26, 2026, 07:59 AM UTC

    Auth0 service has recovered. All DII tenants are accessible.

Read the full incident report →

Minor April 22, 2026

Data Infrastructure Insights Web UI - Monitors - Degraded performance - (US 1,EU 1)

Detected by Pingoru
Apr 22, 2026, 05:45 PM UTC
Resolved
Apr 22, 2026, 10:29 PM UTC
Duration
4h 43m
Affected: UIUI
Timeline · 4 updates
  1. investigating Apr 22, 2026, 05:45 PM UTC

    We are currently investigating this issue.

  2. identified Apr 22, 2026, 05:47 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Apr 22, 2026, 06:12 PM UTC

    We have applied a workaround and the service is working normally.

  4. resolved Apr 22, 2026, 10:29 PM UTC

    A fix has been deployed

Read the full incident report →

Major April 8, 2026

Data Infrastructure Insights Workload Security - Logs ingestion - Partial outage - (US 1)

Detected by Pingoru
Apr 08, 2026, 03:13 AM UTC
Resolved
Apr 08, 2026, 03:27 AM UTC
Duration
13m
Affected: API
Timeline · 4 updates
  1. investigating Apr 08, 2026, 03:13 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2026, 03:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2026, 03:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 03:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Data Infrastructure Insights Observability - Logs ingestion - Degraded performance - (US 1)

Detected by Pingoru
Mar 30, 2026, 05:55 AM UTC
Resolved
Mar 30, 2026, 06:36 AM UTC
Duration
40m
Affected: API
Timeline · 3 updates
  1. investigating Mar 30, 2026, 05:55 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 30, 2026, 06:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 06:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Data Infrastructure Insights Observability - Monitors - Degraded performance - (EU 1)

Detected by Pingoru
Mar 26, 2026, 01:43 PM UTC
Resolved
Mar 26, 2026, 05:20 PM UTC
Duration
3h 37m
Affected: API
Timeline · 3 updates
  1. investigating Mar 26, 2026, 01:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 26, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

Data Infrastructure Insights Workload Security - Forensics ingestion - Degraded performance - (APAC 1)

Detected by Pingoru
Mar 06, 2026, 08:05 AM UTC
Resolved
Mar 11, 2026, 12:18 PM UTC
Duration
5d 4h
Affected: API
Timeline · 4 updates
  1. investigating Mar 06, 2026, 08:05 AM UTC

    Data Migration In Progress

  2. identified Mar 07, 2026, 04:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2026, 04:42 AM UTC

    Data Migration is in progress.

  4. resolved Mar 11, 2026, 12:18 PM UTC

    Data Migration Completed

Read the full incident report →

Major January 23, 2026

Data Infrastructure Insights Workload Security - Metrics ingestion - Partial outage - (US 3)

Detected by Pingoru
Jan 23, 2026, 11:52 AM UTC
Resolved
Jan 23, 2026, 12:27 PM UTC
Duration
35m
Affected: API
Timeline · 4 updates
  1. investigating Jan 23, 2026, 11:52 AM UTC

    We are currently investigating the issue.

  2. investigating Jan 23, 2026, 12:16 PM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Jan 23, 2026, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Jan 23, 2026, 12:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 15, 2025

Data Infrastructure Insights Observability - Metrics ingestion - Partial outage - (EU 1)

Detected by Pingoru
Dec 15, 2025, 09:14 PM UTC
Resolved
Dec 15, 2025, 10:07 PM UTC
Duration
53m
Affected: API
Timeline · 3 updates
  1. investigating Dec 15, 2025, 09:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 15, 2025, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2025, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 27, 2025

Data Infrastructure Insights Workload Security UI - Metrics queries - Major outage - (US 1,EU 1,US 3)

Detected by Pingoru
Nov 27, 2025, 06:20 AM UTC
Resolved
Nov 27, 2025, 06:56 AM UTC
Duration
36m
Affected: UIUIUI
Timeline · 4 updates
  1. investigating Nov 27, 2025, 06:20 AM UTC

    We are currently investigating the issue.

  2. identified Nov 27, 2025, 06:35 AM UTC

    We identified the issue, Fix is being implemented.

  3. monitoring Nov 27, 2025, 06:37 AM UTC

    Issue is Identified and Fixed. Currently monitoring the systems.

  4. resolved Nov 27, 2025, 06:56 AM UTC

    Issue has been resolved.

Read the full incident report →

Major November 22, 2025

Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (APAC 1)

Detected by Pingoru
Nov 22, 2025, 08:33 AM UTC
Resolved
Nov 22, 2025, 10:36 AM UTC
Duration
2h 2m
Affected: API
Timeline · 3 updates
  1. investigating Nov 22, 2025, 08:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 22, 2025, 10:35 AM UTC

    We have identified the issue and fix has been applied. Currently, we are monitoring.

  3. resolved Nov 22, 2025, 10:36 AM UTC

    Issue has been resolved.

Read the full incident report →

Minor November 21, 2025

Data Infrastructure Insights Observability - Metrics ingestion - Operational - (US 1)

Detected by Pingoru
Nov 21, 2025, 05:53 PM UTC
Resolved
Nov 22, 2025, 01:49 AM UTC
Duration
7h 55m
Affected: API
Timeline · 3 updates
  1. investigating Nov 21, 2025, 05:53 PM UTC

    We are experiencing a delay in metrics ingestion for some tenants in the US-1 region. We are currently investigating.

  2. monitoring Nov 21, 2025, 06:13 PM UTC

    We have remediated the issue, and are monitoring our infrastructure.

  3. resolved Nov 22, 2025, 01:49 AM UTC

    The incident is resolved.

Read the full incident report →

Major November 12, 2025

Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (EU 1)

Detected by Pingoru
Nov 12, 2025, 09:37 AM UTC
Resolved
Nov 12, 2025, 09:58 AM UTC
Duration
20m
Affected: API
Timeline · 4 updates
  1. investigating Nov 12, 2025, 09:37 AM UTC

    We are currently investigating this issue.

  2. identified Nov 12, 2025, 09:40 AM UTC

    We have identified the issue and working on a fix.

  3. monitoring Nov 12, 2025, 09:56 AM UTC

    We have deployed the fix and monitoring the issue.

  4. resolved Nov 12, 2025, 09:58 AM UTC

    The incident has resolved.

Read the full incident report →

Minor November 4, 2025

Data Infrastructure Insights Observability - Inventory collection - Operational - (EU 1,APAC 1)

Detected by Pingoru
Nov 04, 2025, 01:16 AM UTC
Resolved
Nov 04, 2025, 04:00 AM UTC
Duration
2h 44m
Affected: APIAPI
Timeline · 4 updates
  1. investigating Nov 04, 2025, 01:16 AM UTC

    We are currently investigating this issue.

  2. identified Nov 04, 2025, 02:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2025, 03:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2025, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

Data Infrastructure Insights Workload Security - Forensics ingestion - Performance Degraded - (APAC 1)

Detected by Pingoru
Oct 28, 2025, 08:20 AM UTC
Resolved
Oct 28, 2025, 02:30 PM UTC
Duration
6h 10m
Affected: API
Timeline · 4 updates
  1. investigating Oct 28, 2025, 08:20 AM UTC

    The installation of the new Workload Security agent is currently failing. We are actively investigating the issue.

  2. identified Oct 28, 2025, 01:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 02:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 28, 2025

Data Infrastructure Insights Workload Security - Forensics ingestion - Major outage - (APAC 1)

Detected by Pingoru
Oct 28, 2025, 03:12 AM UTC
Resolved
Oct 28, 2025, 06:25 AM UTC
Duration
3h 13m
Affected: API
Timeline · 4 updates
  1. investigating Oct 28, 2025, 03:12 AM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2025, 04:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 05:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 06:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2025

Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (US 1)

Detected by Pingoru
Oct 14, 2025, 05:33 PM UTC
Resolved
Oct 14, 2025, 06:56 PM UTC
Duration
1h 23m
Affected: API
Timeline · 3 updates
  1. investigating Oct 14, 2025, 05:33 PM UTC

    High ingestion rate is causing issue with data processing in Workload Security.

  2. identified Oct 14, 2025, 06:55 PM UTC

    We identified and isolated the event source.

  3. resolved Oct 14, 2025, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 23, 2025

Data Infrastructure Insights Workload Security - Partial outage - (US 1)

Detected by Pingoru
Sep 23, 2025, 05:13 AM UTC
Resolved
Sep 23, 2025, 05:43 AM UTC
Duration
30m
Affected: API
Timeline · 4 updates
  1. investigating Sep 23, 2025, 05:13 AM UTC

    API key generation is currently failing for customers. We are actively Investigating Issue.

  2. identified Sep 23, 2025, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 23, 2025, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2025, 05:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 22, 2025

Data Infrastructure Insights Observability - Metrics queries - Partial outage - (US 1)

Detected by Pingoru
Sep 22, 2025, 08:56 PM UTC
Resolved
Sep 22, 2025, 09:53 PM UTC
Duration
57m
Affected: API
Timeline · 3 updates
  1. investigating Sep 22, 2025, 08:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 22, 2025, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2025

Data Infrastructure Insights Observability - Metrics ingestion - Degraded performance - (US 1)

Detected by Pingoru
Sep 06, 2025, 06:04 PM UTC
Resolved
Sep 06, 2025, 09:28 PM UTC
Duration
3h 24m
Affected: API
Timeline · 3 updates
  1. investigating Sep 06, 2025, 06:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 06, 2025, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 06, 2025, 09:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2025

Data Infrastructure Insights Observability - Monitors - Operational - (US 1)

Detected by Pingoru
Aug 21, 2025, 08:37 PM UTC
Resolved
Aug 26, 2025, 03:52 PM UTC
Duration
4d 19h
Affected: API
Timeline · 3 updates
  1. investigating Aug 21, 2025, 08:37 PM UTC

    There is degraded performance on one of our US clusters in AWS. We are investigating the issue and will update accordingly.

  2. monitoring Aug 21, 2025, 09:54 PM UTC

    We have found out how to mitigate the issue, and we will continue to monitor until it is fully resolved.

  3. resolved Aug 26, 2025, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025

Data Infrastructure Insights Observability - Monitors - Degraded performance - (US 1)

Detected by Pingoru
Aug 19, 2025, 07:51 PM UTC
Resolved
Aug 19, 2025, 08:30 PM UTC
Duration
38m
Affected: API
Timeline · 2 updates
  1. investigating Aug 19, 2025, 07:51 PM UTC

    There is an issue with our monitors data collection on one of our US clusters. The root cause has been identified and mitigation process is underway.

  2. resolved Aug 19, 2025, 09:09 PM UTC

    The issue was mitigated.

Read the full incident report →

Major July 18, 2025

Data Infrastructure Insights Observability - Metrics ingestion - Partial outage - (US 3)

Detected by Pingoru
Jul 18, 2025, 08:18 PM UTC
Resolved
Jul 18, 2025, 09:11 PM UTC
Duration
52m
Affected: API
Timeline · 3 updates
  1. investigating Jul 18, 2025, 08:18 PM UTC

    There is an ongoing networking issue related with Microsoft Azure. Our infrastructure is currently experiencing related problems with ingestion and some intermittent problems with the WebUI. We are investigating the issue.

  2. monitoring Jul 18, 2025, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2025, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2025

Data Infrastructure Insights Workload Security - Reporting - Degraded performance - (APAC 1)

Detected by Pingoru
Jul 16, 2025, 09:46 AM UTC
Resolved
Jul 16, 2025, 11:24 AM UTC
Duration
1h 38m
Affected: API
Timeline · 5 updates
  1. investigating Jul 16, 2025, 09:46 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2025, 09:48 AM UTC

    Public API's for collector category are failing. We are currently investigating the issue.

  3. identified Jul 16, 2025, 10:24 AM UTC

    We have identified the issue and applying a fix.

  4. monitoring Jul 16, 2025, 11:24 AM UTC

    To ensure continued access and functionality, customers using these APIs need to refresh their tokens.

  5. resolved Jul 16, 2025, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2025

Data Infrastructure Insights Observability - Monitors - Partial outage - (US 3)

Detected by Pingoru
Jun 26, 2025, 07:52 AM UTC
Resolved
Jun 26, 2025, 10:10 AM UTC
Duration
2h 17m
Affected: API
Timeline · 4 updates
  1. investigating Jun 26, 2025, 07:52 AM UTC

    We are currently investigating this issue.

  2. identified Jun 26, 2025, 10:01 AM UTC

    We have identified the issue and applying a fix

  3. monitoring Jun 26, 2025, 10:03 AM UTC

    We are monitoring the issue.

  4. resolved Jun 26, 2025, 10:10 AM UTC

    The issue has been resolved.

Read the full incident report →