netApp incident

Data Infrastructure Insights Workload Security - Reporting - Degraded performance - (APAC 1)

Minor Resolved View vendor source →

netApp experienced a minor incident on July 16, 2025 affecting API, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 09:46 AM UTC
Resolved
Jul 16, 2025, 11:24 AM UTC
Duration
1h 38m
Detected by Pingoru
Jul 16, 2025, 09:46 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 16, 2025, 09:46 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2025, 09:48 AM UTC

    Public API's for collector category are failing. We are currently investigating the issue.

  3. identified Jul 16, 2025, 10:24 AM UTC

    We have identified the issue and applying a fix.

  4. monitoring Jul 16, 2025, 11:24 AM UTC

    To ensure continued access and functionality, customers using these APIs need to refresh their tokens.

  5. resolved Jul 16, 2025, 11:24 AM UTC

    This incident has been resolved.