netApp incident

Data Infrastructure Insights Workload Security - Forensics ingestion - Partial outage - (APAC 1)

Major Resolved View vendor source →

netApp experienced a major incident on October 28, 2025 affecting API, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 08:20 AM UTC
Resolved
Oct 28, 2025, 02:30 PM UTC
Duration
6h 10m
Detected by Pingoru
Oct 28, 2025, 08:20 AM UTC

Affected components

API

Update timeline

  1. investigating Oct 28, 2025, 08:20 AM UTC

    The installation of the new Workload Security agent is currently failing. We are actively investigating the issue.

  2. identified Oct 28, 2025, 01:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 02:30 PM UTC

    This incident has been resolved.