Net2Phone incident

Issue affecting Net2Phone Calls

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on March 18, 2022 affecting net2phone 1.0 Call Processing and net2phone Call Processing and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2022, 01:01 PM UTC
Resolved
Mar 18, 2022, 02:06 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 18, 2022, 01:01 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processingnet2phone sip trunking platform

Update timeline

  1. investigating Mar 18, 2022, 01:01 PM UTC

    We are currently investigating the issue related to Calls.

  2. identified Mar 18, 2022, 01:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 18, 2022, 01:15 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 18, 2022, 01:36 PM UTC

    Issue is now resolved, still waiting for service to be back at optimal service.

  5. resolved Mar 18, 2022, 02:06 PM UTC

    This issue has been resolved.