Net2Phone incident

Issue affecting Net2Phone E-fax service

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on March 28, 2022 affecting net2phone V-Fax, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2022, 10:48 PM UTC
Resolved
Mar 29, 2022, 12:34 AM UTC
Duration
1h 45m
Detected by Pingoru
Mar 28, 2022, 10:48 PM UTC

Affected components

net2phone V-Fax

Update timeline

  1. investigating Mar 28, 2022, 10:48 PM UTC

    We have identified delays in e-fax delivery for inbound and outbound faxes. Our engineering team is actively working to resolve the issue and faxes will be processed once we resolve the issue.

  2. resolved Mar 29, 2022, 12:34 AM UTC

    This incident has been resolved, faxes should be processing normally now.