Net2Phone incident

Issue affecting Net2Phone call processing service

Notice Resolved View vendor source →

Net2Phone experienced a notice incident on April 25, 2022 affecting net2phone 1.0 Call Processing and net2phone Call Processing, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2022, 02:07 PM UTC
Resolved
Apr 25, 2022, 04:01 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 25, 2022, 02:07 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processing

Update timeline

  1. investigating Apr 25, 2022, 02:07 PM UTC

    Some customers may experience inbound call problems due to a provider issue.

  2. investigating Apr 25, 2022, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 25, 2022, 03:47 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 25, 2022, 04:01 PM UTC

    This incident has been resolved. Calls are completing now.