Net2Phone incident

Issue Affecting Net2Phone Messenger

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on June 30, 2022 affecting net2phone Messenger, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 02:39 PM UTC
Resolved
Jun 30, 2022, 08:01 PM UTC
Duration
5h 22m
Detected by Pingoru
Jun 30, 2022, 02:39 PM UTC

Affected components

net2phone Messenger

Update timeline

  1. investigating Jun 30, 2022, 02:39 PM UTC

    Net2Phone is aware of an issue affecting Unite Messenger. Be aware that our support team is actively engaged and working on the issue.

  2. identified Jun 30, 2022, 02:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 30, 2022, 02:55 PM UTC

    We have implemented a fix at our end. Users shall be able to use messaging services without any issues. Only Campaign registeration is impacted currently.

  4. resolved Jun 30, 2022, 08:01 PM UTC

    The incident has been resolved.