Net2Phone incident

Issue Affecting Net2Phone Calls Quality

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on August 26, 2022 affecting net2phone 1.0 Call Processing, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 02:22 PM UTC
Resolved
Aug 26, 2022, 02:49 PM UTC
Duration
27m
Detected by Pingoru
Aug 26, 2022, 02:22 PM UTC

Affected components

net2phone 1.0 Call Processing

Update timeline

  1. investigating Aug 26, 2022, 02:22 PM UTC

    Net2Phone is aware of an issue affecting Calls. Be aware that our support team is actively engaged and working on the issue.

  2. identified Aug 26, 2022, 02:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2022, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2022, 02:49 PM UTC

    This incident has been resolved.