Net2Phone experienced a notice incident on September 27, 2022 affecting net2phone 1.0 Call Processing, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone 1.0 Call Processing
Update timeline
- investigating Sep 27, 2022, 01:50 PM UTC
Net2phone is aware of an issue, some customers are experiencing calling issues. We are currently investigating this matter. All teams are actively engaged and working on troubleshooting the issue.
- monitoring Sep 27, 2022, 02:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 27, 2022, 02:10 PM UTC
This incident has been resolved.