Net2Phone incident

Issue affecting with presence service and busy lamp field (BLF)

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on October 17, 2022 affecting net2phone Presence Server, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 08:22 PM UTC
Resolved
Oct 17, 2022, 09:09 PM UTC
Duration
46m
Detected by Pingoru
Oct 17, 2022, 08:22 PM UTC

Affected components

net2phone Presence Server

Update timeline

  1. investigating Oct 17, 2022, 08:22 PM UTC

    We are aware of an issue affecting presence service and BLF, teams are actively working to find the root cause of the issue.

  2. resolved Oct 17, 2022, 09:09 PM UTC

    The issue has been resolved, root cause will be investigated.