Net2Phone incident

Issue Affecting Net2Phone Call Processing

Notice Resolved View vendor source →

Net2Phone experienced a notice incident on February 28, 2023 affecting net2phone 1.0 Call Processing and net2phone Call Processing and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2023, 02:29 PM UTC
Resolved
Feb 28, 2023, 02:55 PM UTC
Duration
26m
Detected by Pingoru
Feb 28, 2023, 02:29 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processingnet2phone sip trunking platform

Update timeline

  1. investigating Feb 28, 2023, 02:29 PM UTC

    Net2phone is aware that some customer are having issues with completing calls - our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.

  2. resolved Feb 28, 2023, 02:55 PM UTC

    The issue is resolved, calls are completing normally. We are working to determine what the root cause was.