Net2Phone incident

Issue Affecting Net2Phone Call Processing

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on March 29, 2023 affecting net2phone Call Processing, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2023, 03:23 PM UTC
Resolved
Mar 29, 2023, 03:48 PM UTC
Duration
24m
Detected by Pingoru
Mar 29, 2023, 03:23 PM UTC

Affected components

net2phone Call Processing

Update timeline

  1. investigating Mar 29, 2023, 03:23 PM UTC

    Net2phone is aware that some customer are having issues with PDD and completing calls - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.

  2. resolved Mar 29, 2023, 03:48 PM UTC

    The issue is resolved, calls are completing normally.