Net2Phone experienced a minor incident on May 24, 2023 affecting net2phone Presence Server, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone Presence Server
Update timeline
- investigating May 24, 2023, 02:17 PM UTC
Net2phone is aware that some customers are having issues with BLF and Call-Park - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.
- monitoring May 24, 2023, 04:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2023, 05:36 PM UTC
This incident has been resolved.