Net2Phone experienced a minor incident on May 24, 2023 affecting net2phone Teams Integration, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2023, 07:14 PM UTC
Net2phone is aware that some customers still having issues with BLF and Call-Park - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.
- investigating May 24, 2023, 07:59 PM UTC
Net2phone is aware there is an issue with MS Teams integration; further updates will be provided as become available. https://portal.office.com/servicestatus
- investigating May 24, 2023, 08:57 PM UTC
We are continuing to investigate this issue.
- identified May 24, 2023, 08:59 PM UTC
Please note, net2phone will be performing an emergency overnight maintenance to address this issue.
- identified May 25, 2023, 10:49 AM UTC
This incident has been resolved.
- identified May 25, 2023, 02:01 PM UTC
We are continuing to work on a fix for this issue.
- identified May 25, 2023, 09:03 PM UTC
We are still continuing to work on a fix for this issue. Further updates to follow.
- identified May 26, 2023, 12:17 AM UTC
The N2P engineering team is continuing to work on a fix for this issue.
- resolved May 26, 2023, 01:00 PM UTC
This incident has been resolved.