Net2Phone experienced a minor incident on October 2, 2023 affecting net2phone Call Processing, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone Call Processing
Update timeline
- investigating Oct 02, 2023, 04:27 PM UTC
Net2phone is aware that some customers are having issues with call processing. Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.
- identified Oct 02, 2023, 05:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2023, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2023, 05:10 PM UTC
This incident has been resolved.