Net2Phone experienced a minor incident on January 15, 2024 affecting net2phone 1.0 Call Processing and net2phone Call Processing, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone 1.0 Call Processingnet2phone Call Processing
Update timeline
- investigating Jan 15, 2024, 09:31 PM UTC
Net2phone is aware that some customers are having issues with inbound calls - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.
- monitoring Jan 15, 2024, 10:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2024, 10:10 PM UTC
This incident has been resolved.