Net2Phone experienced a minor incident on January 26, 2024 affecting net2phone Call Processing, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone Call Processing
Update timeline
- investigating Jan 26, 2024, 07:26 AM UTC
We apologize for this inconvenience, but there is no update to report. Our teams are still engaged and working towards a resolution as quickly as possible.
- monitoring Jan 26, 2024, 10:44 AM UTC
A fix has been implemented and the general call processing has been resolved. At this time customers may still experience issues. Our engineering and support teams are actively engaged and working towards full resolution.
- resolved Jan 26, 2024, 11:11 AM UTC
This incident has been resolved.