Net2Phone incident

Issue Affecting Net2Phone web dialer

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on May 13, 2024 affecting net2phone Web Portal, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 01:49 PM UTC
Resolved
May 13, 2024, 02:24 PM UTC
Duration
34m
Detected by Pingoru
May 13, 2024, 01:49 PM UTC

Affected components

net2phone Web Portal

Update timeline

  1. investigating May 13, 2024, 01:49 PM UTC

    Net2Phone is aware of an issue affecting web dialer. Be aware that our support team is actively engaged and working on the issue.

  2. investigating May 13, 2024, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. identified May 13, 2024, 02:01 PM UTC

    The issue has been identified and fix is being implemented

  4. identified May 13, 2024, 02:04 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved May 13, 2024, 02:24 PM UTC

    The incident has been resolved