Net2Phone incident

Issue affecting Net2phone BLF feature

Notice Resolved View vendor source →

Net2Phone experienced a notice incident on May 13, 2024 affecting net2phone Call Processing, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 03:53 PM UTC
Resolved
May 13, 2024, 04:40 PM UTC
Duration
47m
Detected by Pingoru
May 13, 2024, 03:53 PM UTC

Affected components

net2phone Call Processing

Update timeline

  1. investigating May 13, 2024, 03:53 PM UTC

    Net2phone is aware that some customers are having issues with the BLF feature - Our engineering and support teams are all engaged and working on resolving this issue as we speak; further updates to follow.

  2. investigating May 13, 2024, 03:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 13, 2024, 03:58 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 13, 2024, 04:40 PM UTC

    This incident has been resolved.